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Shipping & Returns

Shipping Policy

Customs & Import Fees (International Orders)
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Important: International buyers are responsible for any customs duties, taxes, or import fees that may be imposed by your country’s customs office.
We have no control over these charges, nor can we predict what they may be. Charges vary by country and are assessed at the discretion of your local customs office.
If you refuse to pay these fees and the package is returned or destroyed, we are not responsible for any losses and will be unable to issue a refund for shipping or the order.

Lost or Delayed Packages
Once your package has been handed to the shipping carrier, we are no longer responsible for delivery times or delays. Please reach out to your local postal service if tracking shows a delay.

Return & Exchange Policy

Return & Exchange Policy – Zen’s Little Market

We want you to love your order! If you’re not fully satisfied, please read below to see how we can help.

 

Eligibility for Returns & Exchanges

We accept returns or exchanges under the following conditions:

  • You must contact us within 7 days of receiving your order.

  • The item must be unused, in its original packaging, and in resellable condition.

  • Buyer is responsible for return shipping costs.

Please contact us first before sending anything back. Unapproved returns may not be processed.

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Non-Returnable Items

We do not accept returns for the following:

  • Custom or personalized items

  • Sale/clearance items

  • Digital downloads

  • Items damaged due to misuse or mishandling

  • Items returned without prior contact

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